Turning Partnership into success, it is time to join!

Our partner ecosystem, consisting of over 150 partners, is the driving force behind the future of cloud computing. Our partners include amongst them software vendors, integrators, resellers, service providers and cloud operators which utilize our platform and products to jointly deliver a wide variety of services to businesses and consumers.

Cloud services have the potential to be the beating heart of your entire business. Customer relationships can be transformed from a low-margin commodity play into high-value strategic partnerships generating high-margin recurring revenue.

Thinfactory operates several partner programs to meet the needs of our various partners. Some of the many benefits available through our range of partnership arrangements are:

Self service portal

Ensure your business is always on

Automated delivery

Keep your headcount in control

Asset management

Effectively manage business assets

Product catalog

Organize product catalog

Role based access

Managed your assets correctly

Invoicing and budget

Control your monthly budget

Sales automation

Effectively organized sales organization

Notifications and tasks

Manage your processes and work correctly

How do you ensure your business is always ‘on’?

Using the self-service portal, your business users and customers are able to order and deploy the required products from an easy to use business catalog of solutions.

As a bonus, your human resources are freed from the menial tasks of installing and configuring solutions manually, and can focus on the bigger picture – aligning technology to support business goals.

Is your IT department’s headcount growing out of control?

Using the powerful built-in solution builders, technical and non-technical users can, by answering a few basic questions, automatically provision ready-made solutions. The deployed solutions will be configured to follow the latest best practices, and function consistently and predictably.

This allows fast deployments of resources without the need to involve a specialist.

How do you manage your business assets effectively?

Our software includes a comprehensive product catalog. This product catalog allows you to create logical solution groups with products easily accessible for ordering by your users or customers.

Cost and selling prices can be set per product and will automatically be calculated depending on the ordering entity, contract duration, quantity and type of contract, all according to your specifications.

Access to the product catalog can be granularly managed and provided to an entire company, or subunits such as site, department or even an individual user.
Or software supports private product catalogs and ordering of customized products in fully automated and semi-automated manner.

How do you organize your product catalog for users and customers?

The software includes a comprehensive product catalog. This product catalog allows you to create logical solution groups with products easily accessible for ordering by your users or customers.

Cost and selling prices can be set per product and will automatically be calculated depending on the ordering entity, contract duration, quantity and type of contract, all according to your specifications.

Access to the product catalog can be granularly managed and provided to an entire company, or subunits such as site, department or even an individual user.
Or software supports private product catalogs and ordering of customized products in fully automated and semi-automated manner.

How do you make sure your assets are managed correctly?

Keeping control of business assets and ensuring correct access privileges are granted to each user is always a challenge.

Therefore, the platform offers 4 standard roles but allows additional roles to be created in order to meet specific organizational needs.

The default roles are:

  • Administrator
  • Technical user
  • Financial user
  • Regular user

Depending on the user role and the deployed business workflows, every action in the portal can be controlled and restricted to support any existing business process.

How do you control your monthly budget?

Procuring services from a number of different vendors makes it difficult to keep a lid on total expenses.

Using the financial dashboards, you can easily control the total cost of the deployed services and generate billing reports for cost splitting or attribution of costs to customers, sites, departments or individual users.

How do you effectively organize your sales organization?

Being able to get an up-to-the-minute status of all contracts, orders, and quotes is essential to effectively manage the sales pipeline.

To support your commercial organization, you can:

  • Filter and export your customers list including contact details
  • Filter and export offers based on their status for sales forecasting
  • Use a powerful e-quote system for making digital offers
  • Filter and export status on created offers for your sales forecasting
  • Send a notification or digital offer to a specific target group of contacts
  • Create tasks for triggering commercial actions

How do you make sure that work is done and processes are followed correctly?

Good communication is key to any business process. Therefore, all communication on the platform is managed through the notification center.

This notification center uses two types of messages. You can use “Notifications” for delivering information and “Tasks” for requesting users to take specific action. These messages can be optionally forwarded to an e-mail mailbox.

Your notification center will also allow to send any type of message ranging from business messages to service interruption notices or even commercial and promotional actions or holiday greetings.